News 4 – Abby Friedmann

A new opioid hotline, the first of its kind in the nation, has already received hundreds of calls from physicians and patients looking for help in Arizona.

It’s called “The Arizona Opioid Assistance and Referral Line.” Since it went live on March 28, representatives at Tucson’s call center say over 670 calls have been received. Of those calls, over 400 of them have been from the public.

The 24-hour opioid hotline is mainly for medical providers, which is why it’s the first of its kind, but anyone who needs help with opioids can call.

“It’s free and confidential to anyone who is seeking help for either their own treatments or physicians who are looking for help prescribing these particular meds,” said Keith Boesen, Director for the Arizona Poison and Drug Information Center.

The hotline was created by the Arizona Department of Health Services and Arizona’s Poison and Drug Information Centers. One call center is at the Arizona Drug and Poison Center at the University of Arizona Campus in Tucson, and another call center is located in Phoenix.

“The phone line was set-up as part of the governor’s initiative to really tackle the opioid epidemic which has hit the state really hard,” said Boesen.

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